Operational software for real work in small and medium-sized companies.
We build your company’s own operational system: a portal where your people, processes, documents, reports, deadlines, and decisions run in one place. AI is applied where it reduces manual work without removing human judgment.
Your process, modeled end to end.
AI prepares the repeatable work. People review assumptions, approvals, and decisions. Not a company where everything is automated: one where the repetitive parts are, so the people who decide can focus on deciding.
- Operational system
- Service company
- Request to proposal
- Case 204
- START Request received
- 01 Intake & classification
- 02 Requirement check
- 03 Scope & assumptions
- 04 Estimate preparation
- 05 Proposal draft
- 06 Review & approval
- END Proposal sent
- Purpose
- Prepare draft scope and identify assumptions before estimation.
- Output
- Draft scope with assumptions
- Human review
- 2 assumptions need confirmation before the estimate can run.
Request to proposal
- 01 Intake & classification
- 02 Requirement check
- 03 Scope & assumptions
Prepare draft scope and identify assumptions before estimation.
2 assumptions need human review.
- 04 Estimate preparation
- 05 Proposal draft
- 06 Review & approval
Off-the-shelf tools rarely match how companies actually work.
01 Quotes are rebuilt from old files and inbox threads.
02 Approvals happen in chat, in email, or in someone’s head.
03 Follow-ups slip unless one person remembers.
04 Nobody sees where work is stuck until it is already late.
05 AI tools help with fragments, but they do not own the workflow.
Most AI tools sit outside the business and try to infer the work. Intarsia models the work directly.
The real objects of the business are first-class entities, and the same system is used by the people doing the work and the AI agents assisting them: context is preserved and knowledge compounds. Off-the-shelf systems make you adapt to the software. Intarsia is assembled around how your company already works.
The first production system is in pilot at an Italian industrial-audit firm. It runs the full workflow: company intake, fieldwork and evidence collection, AI-prepared risk analysis, report drafting, review, and final delivery.
- Sector
- Industrial audit
- Region
- Italy
- Workflow
- Intake, fieldwork, evidence, reporting, deadlines
- Status
- In pilot
- Operated by
- People and AI agents
- Output
- Reports and follow-ups
The foundation comes pre-modeled: the objects every business runs on, used by people and AI agents alike. What is specific to your business is modeled on top, the same way, until the system is exact for your company in a way no generic product can be.
AI prepares. People decide. The system remembers.
Built first for owner-operated service businesses where every job needs documents, judgment, coordination, and follow-through.
01 Offers & Quotations
02 Projects & Execution
03 Procurement & Suppliers
04 Planning & Cost Control
05 Reports & Compliance
06 Document Workflows
07 Deadlines & Follow-ups
+ …plus what’s specific to you.
One boundary is deliberate: accounting, invoicing, and payroll stay in the dedicated systems you already run. Intarsia interfaces with them, it does not replace them.
- 01 Is this an ERP?
- No. An ERP is a system of record: it registers orders, invoices, accounting. Intarsia is a system of work: it runs the steps between documents, decisions, and people, executed by humans and AI in one flow. Accounting, invoicing, and payroll stay where they are. The real alternative is not your ERP: it is the spreadsheets, inboxes, and memory where your processes live today.
- 02 How does it integrate with what we have?
- Integration is a gradient, not a prerequisite. Folders, spreadsheets, and email are already an interface: AI reads them the way a person would, no migration project first. Where your systems have APIs we use them; where they do not, a scheduled export or a human step inside the process covers it. Broad reads, careful writes: systems of record are written only through steps a person approves.
- 03 What about our quality system?
- Certification belongs to the company, not the software: companies hold ISO 9001 on Word and Excel. What auditors inspect is controlled, traceable evidence. When a process runs inside Intarsia, the records an audit requires are produced as a byproduct of the real work, not manufactured before the visit.
- 04 What happens when our way of working changes?
- The system changes with you. Your processes are modeled explicitly, and AI does the heavy lifting of updating the model, so a change is a conversation, not a change-order project. Over time the system gets more exact, not more outdated.
- 05 Isn’t custom software too expensive for a company our size?
- It used to be. Tailor-made systems were an enterprise privilege because building and changing them took months of specialist work. AI changed the economics: it carries most of the build and the customization, making software built around one company viable at SME scale. That shift is why Intarsia exists now, not ten years ago.
Start with one real workflow.
Reach out with one real process from your business: an offer cycle, a project, a reporting flow. We look at it together and decide whether a system is worth building. No sales process, no form.